IT Manager/ICT Business Analyst

VEE Company
State of Kuwait
from December 31st, 2012 to December 31st, 2015

List of the major Governmental mission-critical projects: –

IBM Tivoli Access Manager for Oracle E-Business Implementation for the MOF, State of Kuwait.

IBM Tivoli Storage Manager Maintenance for the MEW, State of Kuwait.

Full dedication and remarkable responsibilities in handling the following duties: –

Planning for systems development, operations, hardware/software purchases, control operational budget expenditures, and staffing requirements.
Gather end-user System requirements and performance assessment with technicians to improve IT effectiveness.
Analyze the business processes of the organizations, provide technical solutions, and design software programs based on user requirements.
Investigate day to day organizational requirements, analyzing functional operations and workflow.
Liaison with business partners to identify the technical resources required to maintain a successful partnership level of support.
Mitigate risks and manage crises related to IT infrastructure issues and DR Site.
Evaluate vendor’s technical solutions like IBM, Oracle, HP, Al Ruyaa Software.
Using Project Management techniques to provide a full detailed image of the project phases including project lifecycle such as initiation, plan, execution, evaluation, and closing.
Design RFP for new systems required by governments, organizations, and ensure their consistency with organizational structure, culture, goals, and objectives.
Identify recommended changes to system analysts and developers that will enhance IT performance.
Evaluate new technologies and installing new systems.
Writing and maintains standards documents for use, operation, and data to achieve the business/clients’ goals.
Provide both customized and formal training material or sessions to the end-users for the use of the new solutions system’s/technologies.
Support users with proper advice, train, and technics to improve and enhance systems efficiency.

Planning for systems development, operations, hardware/software purchases, control operational budget expenditures, and staffing requirements.

Gather end-user System requirements and performance assessment with technicians to improve IT effectiveness.

Analyze the business processes of the organizations, provide technical solutions, and design software programs based on user requirements.

Investigate day to day organizational requirements, analyzing functional operations and workflow.

Liaison with business partners to identify the technical resources required to maintain a successful partnership level of support.

Mitigate risks and manage crises related to IT infrastructure issues and DR Site.

Evaluate vendor’s technical solutions like IBM, Oracle, HP, Al Ruyaa Software.

Using Project Management techniques to provide a full detailed image of the project phases including project lifecycle such as initiation, plan, execution, evaluation, and closing.

Design RFP for new systems required by governments, organizations, and ensure their consistency with organizational structure, culture, goals, and objectives.

Identify recommended changes to system analysts and developers that will enhance IT performance.

Evaluate new technologies and installing new systems.

Writing and maintains standards documents for use, operation, and data to achieve the business/clients’ goals.

Provide both customized and formal training material or sessions to the end-users for the use of the new solutions system’s/technologies.

Support users with proper advice, train, and technics to improve and enhance systems efficiency.